Tech Help


Every student will receive a laptop (grades 3-5) or iPad (grades PK-2) for the 2023-24 school year. Parents/guardians must acknowledge the Digital Device Student Loan Agreement in The Hub at the start of each school year as part of the “Back to School Packet” in the online records section.

Parents/Guardians are encouraged to purchase optional digital device insurance  as any damages will be charged to the student’s parent/guardian. The insurance cost is $29.95, which may be significantly less than repair or replacement costs without insurance.

Click here for the Parent/Student Device Handbook website:


Hello Bulldog family! Check out the resources below to find tutorials and tips for accessing PWCS programs and using school-issued devices.

If you don't see an answer to your question below, please contact West Gate's Instructional Technology Coach, Lisa Gill, at [email protected]

The PWCS Help Desk is also an excellent support center. You can visit the Help Desk page or call 703-791-8826 Monday-Friday, 7 a.m. - 4:30 p.m. The Help Desk is closed on Code Red days.